Trading Standards eCrime

New scam prompts advice to help customers avoid becoming a victim of fraud
National Trading Standards is warning consumers about a new scam targeting those looking for help with printer problems. The warning comes after a rise in the number of cases seen by the National Trading Standards eCrime Team.
The ‘printer helpline scam’ differs from most scams as it sees consumers contacting the criminals directly, after seeing fake ‘helpline’ numbers in online adverts placed on search engines or social media.

One victim reports dating fraud every three hours, according to the latest national figures from City of London Police
Read how to protect yourself against dating fraud – Story from Get Safe Online.
·  On average, fraudsters ask their victims to transfer money within one month of first contact.
·  Almost half (45%) of victims indicated that dating fraud had a ‘significant’ impact on their health or financial wellbeing

To mark Safer Internet Day 2017, young people across the UK are joining Government ministers, celebrities, industry figures, schools and police services to inspire people to ‘Be the Change’ and unite for a better internet today.
– Research by UK Safer Internet Centre highlights the positive and negative impact of online images and videos on young people
– The majority of children (84%) aged 8-17 have shared a photo online, with 1 in 6 doing so in the last hour

Action taken as part of fourth phase of Operation Jasper, the biggest enforcement operation ever seen in the UK to combat counterfeiting and piracy on social media
Operation Jasper 4, an initiative of the National Markets Group (NMG) saw 83 Trading Standards Authorities join forces with Police, government departments and industry brand representatives to identify and take action against criminals operating on Facebook and Instagram.

Action taken as part of fourth phase of Operation Jasper, the biggest enforcement operation ever seen in the UK to combat counterfeiting and piracy on social media
Operation Jasper 4, an initiative of the National Markets Group (NMG) saw 83 Trading Standards Authorities join forces with Police, government departments and industry brand representatives to identify and take action against criminals operating on Facebook and Instagram.

National Consumer Week (NCW) is an annual consumer education campaign run by the Consumer Protection Partnership (CPP). This year, NCW will be held November 28 to December 2, slightly later than in previous years.

  • National Trading Standards outlines emerging threats in annual Consumer Harm Report
  • £345m in businesses and consumer detriment prevented in the past two years

The UK public and small businesses are today being urged to start making every day safer as the latest online crime figures from ourselves at Get Safe Online and the National Fraud Intelligence Bureau (NFIB) reveal that a staggering £10.9 billion* was lost to the UK economy as a result of fraud, including cybercrime, in 2015/16. That equates to approximately £210 per person over the age of 16 living in the UK**, but represents only reported fraud and cybercrime to Action Fraud.

Free trial scams are now spreading on social media into many other product areas, and consumers are still losing money to this scam.
The National Trading Standards eCrime Team, along with Get Safe Online is supporting the second week of Citizens Advice’s Scams Awareness Month 2016 with an infographic aimed at highlighting the problem of ‘free trial’ scams, also known as subscription traps.